ICE > Guest Features
Hotel Features
Increase REVPAR / REVPAC
Finally a technology that delivers measurable results. Intelity's ICE touches all areas of your hotel's operation. With so many options for today's travelers, it is important for your hotel to stand out and increase profits to remain competitive.
ICE gives you that edge through a variety of new revenue streams that increase RevPar and operational performance. Never before has there been so many untapped means of additional revenue..... until now.
Dynamic Menu Management
When was the last time you yield managed your In-room dining menus? The answer is, Never! Intelity's ICE brings you the ability to now dynamically change menu pricing with the click of a button. These instant changes can be done monthly, weekly or by the minute.
Modify your menu pricing or items based on season, holiday or even rate code preference.
ICE Integrates
While ICE would be a tremendously beneficial all on its own, we've extended its power by creating live interfaces to many different systems and services typically deployed in hotels and timeshares.
ICE uses state-of-the art application programming interfaces (API's) to share data with your Property Management, Food and Beverage, Golf, Spa, Restaurant Reservation and other systems. This means ICE presents real-time information to your guests and eliminates the need to have staff re-enter data.
Mobile Phone Communication
Once entered through ICE, the system sends the message to the appropriate staff member via a handheld device. Everything from response time to finding out if the job was completed is tracked and monitored in real time. The Scheduler will even create instant charts and graphs for you to visually examine data and results.
Streamline Employee Processes
ICE automatically communicates all guest and service requests to the staff responsible or taking action. How are you streamlining those guest requests?
ICE Scheduler transforms the laborious steps of taking guest requests into an organized system of traceable checklists, reminders, and tools needed for instant service and employee accountability.
Real Time Analytics
The ins and outs of all your hotel's operations are at your command through ICE's analytics programing. View charts, graphs, and numbers in real-time. Sound budgetary and operational decisions are made quickly and easily thanks to accurate data, at a time when every dollar needs to be accounted for. Real time data that is sortable by day,week, month and even Rate Code. From Operations to Sales & Marketing, anticipating your guest and groups needs has never been easier or more precise.
