Intelity - Products - Ice - Guest Features

Real Time Information

ICE users will have at their fingertips real time usable information that is relevant to their preferences and stay. Intelity's revolutionary technology bridges the gaps of communication between hotel and guests in real time.

Mail

Intelity features Mail services that allow guests to track all of their requests and activities. Mail also gives guests the ability to receive direct messaging from hotel staff, meeting planners and guests.

Advertising

Intelity's scrolling banner ads feature what is important specifically to the guest. Based on rate code, guest will view ads that are targeted specific to their buying preference. Ads Whether shopping, dining or simply a spa treatment, guests at their command can take advantage of real time offerings.

Weather

Take the guessing out of your guest's pre-planning. Real time, accurate 5 day forecast is displayed for your customers so that they can be ready in any climate.

Flights

From the ability to Print Boarding Passes directly from your guest's room, to having access to Real Time Arrival & Departure Flight status, ICE gives you total and complete control for upcoming travel needs.

Ordering services never became so engaging with pictures, real time relevant offerings, even dietary selections. ICE provides what the guest wants, ease of transaction.

Pre-Plan Meal & Events

Intelity's ICE allows guest to order & request items on their time at their pace.

Requests for meal times, valet parking, housekeeping request and much more have never been easier using ICE. Guests control their stay and services how they want them and when.

Order Services

From Spa to Dining, Transportation and Restaurant Reservations, Intelity's ICE lets guests take control with a touch.

Schedule Events

Intelity's ICE allows guest to schedule events, purchase tickets or request information in real time with hotel and local attractions. Intelity's integrated technology allows guests to book the extras with confidence and ease.

Request Services

From wake up calls, to airline information to the simplicity of ordering a toothbrush. ICE gives you the guest the conveniences of efficiency and control. Requesting items has never been easier and more secure.

Elegant Design

Each interface is uniquely designed to meet and exceed your hotel's brand and amenity standards. Guests will easily navigate through the hotel's offerings to order services, play games and much more. Designed as a touch technology, each interface is tested and evaluated to ensure the best in elegant usable design.

Ease Of Use

Intelity's ICE-19 is a customized touch screen technology that is inviting and easy to use.

Designed with all types of guests in mind, Intelity's state of the art touch technology is simple. With the swipe of a finger, guests can have access to everything they want, when they want it.

Multimedia Video

Transform your message beyond check-in. General Managers, Owners, Meeting Planners, Brides & Grooms, Presidents & CEOs, all come to life through ICE. Intelity's Interactive Customer Experience allows Real Time direct messaging to everyone, specific rate codes, market segments, length of stay and more.

Usability

Built as a multi lingual technology. ICE gives guests the ability to select their language of choice. ICE automatically reduces the barriers to order services to guests and increases ease of use.

Ease of Use: Language

There are no moving parts or cords for the guest to fumble with as Intelity's ICE touch screen technology has keyboard and touch commands built in.

Multiplatform

Intelity's ICE is designed for many types of web-enabled platforms. Guests can enjoy all of the magnificent offerings of ICE directly from their personal PDA, cell phone or laptop computer. Making life simpler is truly the key to customer service.

Climate & Lighting Controls

It has never been easier for guests to be in their comfort zone give your guests the ability to select their own ambience.