Releases

Intelity Stops The Presses For Earth Day!

"ICE is truly a green solution," said David Adelson, Intelity president and CEO. "What better way for hotels to fulfill their commitment to sustainability while saving literally thousands of dollars in printing costs each year."

Intelity's ICE Now Integrates with Twenty-Five Hotel Systems. Creates an Automated Staff Experience.

Intelity, the guest services management company announced today its ICE (Interactive Customer Experience™) enterprise solution now integrates with a record twenty-five hotel management systems directly from any of its five guest-facing technologies. "We've achieved twenty-five fully certified, tested and validated integrations," said David Adelson, Intelity president and CEO. "Our commitment to making the hotel operation easier continues and clearly creates benefit to streamlining requests and guest services."

Intelity – Changing Hospitality in an Instant

Intelity will once again change the way hoteliers do business with the launch of ICE Instant. With this introduction, regardless of their size, hotels will be able to create a customized app for guests via ICEInstant.com. The user-friendly site takes hoteliers through a four-step process: sign up, select, submit and serve allowing them to sign up; select the information, services and images that are best suited to their individual property; submit the data and name their price; ultimately serve their guests in a way that provides them with the control, content and convenience they have come to expect.

La elegancia y la innovación se combinan en Suramérica con la introducción de Intelity ICE en los hoteles Charleston de Colombia

(Elegance and innovation combine in South America with the introduction of Intelity ICE in the Hoteles Charleston of Colombia)

Intelity continúa su expansión global con tres hoteles de cinco estrellas en Colombia.

Classic Style Meets Cutting Edge Technology as Hotel Bel-Air Reopens with Intelity's ICE Technology

After an extensive 24-month refurbishment and redesign, Dorchester Collection's property, Hotel Bel-Air, has reopened its doors featuring Intelity's ICE (Interactive Customer Experience™) technology.

Four Seasons Hotel Los Angeles at Beverly Hills Launches Cutting-Edge ICE Technology

Launching on October 3, 2011, Four Seasons Hotel Los Angeles at Beverly Hills will be the first hotel on the West Coast and the first Four Seasons property to offer ICE (Interactive Customer Experience™) from Intelity on personal, in-room iPad2 devices throughout all 285 guestrooms and suites.

The Morgans Hotel Group Continues to Revolutionize Hospitality with the Addition of Intelity's ICE to Delano and Hudson

Guests staying at the renowned Delano will be able to use Intelity ICE (Interactive Customer Experience ™) Touch on iPad to order room service, find information on local attractions and events, make dinner reservations, coordinate transportation, or use any other available services all with the simple touch of a finger to their in-room iPad. Another popular version, ICE Connect, will be found in all 831 rooms at the celebrated Hudson enabling guests to navigate through all offered hotel guest services from the convenience of their laptops.

Virtual Concierge Arrives in Asia with the Introduction of Intelity's ICE to The L Resort Krabi

Intelity, creator of the world's first interactive guest service technology, has partnered with The L Resort Krabi to create a unique guest experience with ICE Touch (Interactive Customer Experience™) on iPad. The partnership marks the first time the technology has been deployed in Asia and will provide guests with the power to customize their individual stays and increase the overall efficiency of the resort's operations.

Intelity Wins Top Honors from The Wall Street Journal and The Global Business Travel Association

2011 may be the "year of the app" for the hospitality industry but is also the year of recognition for Intelity. The hospitality software solution company's ICE (Interactive Customer Experience ™) program has just won the Business Traveler Innovation Award for Best Travel Convenience & Efficiency Innovation.

Intelity ICE Brings Modern Technology to the Timeless Elegance of The Palmer House Hilton

An architectural wonder in the heart of downtown Chicago, The Palmer House Hilton, offers guests the opportunity to relish in the grandeur of tradition while experiencing the latest innovation in hospitality, ICE (Interactive Customer Experience ™). This award-winning technology places guests in control of their stay allowing them the ability to customize their experience with a simple touch to their personal mobile device.

Intelity Provides Hoteliers with an Affordable Solution That Decreases Costs and Increases Guest Satisfaction

As the world's first and only guest service interface offering a full array of hotel offerings, ICE Mobile provides guests with a convenient way to coordinate their hotel needs instantly via their mobile device. Launching on-site at HITEC, Intelity is offering hoteliers the opportunity to be a part of the evolution in guest services through a price special on ICE Mobile. Hotels under 1,000 rooms are eligible to deploy ICE Mobile for the low cost of $250 a month.

Intelity ICE Expands Offerings to Include the Android Platform

Intelity, an Orlando based hospitality software solution company,announced today the availability of its award-winning ICE Mobile technology to hoteliers on the Android platform. As the world's first and only guest service interface providing a full array of hotel offerings, Intelity's ICE (Interactive Customer Experience™) technology provides guests with a convenient way tocoordinate their hotel needs instantly from within the hotel property or even from miles away.

Intelity Provides Hoteliers with an Affordable Solution That Decreases Costs and Increases Guest Satisfaction

As the world's first and only guest service interface offering a full array of hotel offerings, ICE Mobile provides guests with a convenient way to coordinate their hotel needs instantly via their mobile device. Launching on-site at HITEC, Intelity is offering hoteliers the opportunity to be a part of the evolution in guest services through a price special on ICE Mobile. Hotels under 1,000 rooms are eligible to deploy ICE Mobile for the low cost of $250 a month.

Morgans Hotel Group Receives Visionary Award for ICE on iPads

"We are thrilled to be recognized for this virtual extension of our commitment to providing a dynamic and innovative guest experience at our hotels," says Kim Walker, senior vice president of marketing and creative director for Morgans Hotel Group. "We look forward to offering the service throughout our portfolio."

Intelity's ICE Helps Hotels Reach Sustainability Goals

"Sustainability is the capacity to endure" – Wikipedia. Hundreds of hotels around the world, including the Edition Waikiki, Hilton Inn at Penn, JW Marriott Marquis Indianapolis, Diamondhead Beach Resort and Mondrian Soho have implemented ICE technology and created a more sustainable business model by doing so.

Intelity's ICE Touch On Ipads Product Wins HTNG's "Most Innovative Hospitality Technology" Award For 2010

The hotelier members of Hotel Technology Next Generation (HTNG) awarded the 2010 Most Innovative Hospitality Award to Intelity's "ICE Touch on iPads" at the association's Members' Meeting last week. HTNG senior officers presented the awards at the 7th Annual Members' Meeting of HTNG in San Diego, California on March 3.

World’s Largest JW Marriott Opens with Intelity’s ICE Software Available in Every Room

“Having the opportunity to bring some of the best and most innovative hospitality technology to the largest JW Marriott in the world was a new milestone for White Lodging,” said Ken Barnes, VP of Information Technology, White Lodging.

Intelity's ICE Technology on iPads Enhances the Guest Experience at New York's Plaza Hotel

Plaza guests will encounter “luxury – redefined” with access to anything they need or desire using ICE software on in-room iPads. This gives customers 30 guest services that range from ordering in-room dining; making dinner reservations; arranging beauty and spa appointments to coordinating transportation; getting tickets to the hottest show in town; making housekeeping requests and much more. Whatever the Plaza offers, it is there for guests at the touch of the screen.

Intelity Adds Room Controls Integration to its ICE Software.

Intelity has added its newest feature to its ICE (Interactive Customer Experience™) hotel software solution - Room Controls.

Philadelphia's Hilton Inn at Penn gets ICE Touch on iPads

"The Inn at Penn will be the first Hilton hotel as well as the first hotel in Philadelphia to introduce the Apple iPads equipped with Intelity/ICE software to their guestrooms."

Intelity Adds Four More Staff Members To Its Team As Its Business Continues to Grow

Intelity announced four new hires this week, Ken Paskman and Zac West in technology, Lori Block in sales and Andy Williams in marketing.

Intelity Growth Spurs New Hires and Larger Offices

As a result of the tremendous sales success of Intelity’s ICE (Interactive Customer Experience) software products, Intelity Solutions, LLC is increasing its staff and doubling its office space. Intelity software serves hotels and their guests with interactive guest service platforms and management tools.

The Plaza, New York City, Now Offers iPads in All Guest Rooms with Virtual Concierge

The landmark hotel on Central Park South is partnering with Orlando-based Intelity to become the first hotel in the world to provide guests services and amenities using iPads and Intelity’s ICE (Interactive Customer Solution) software solution.

NCR and Intelity team to expand multi-channel self-service convenience to hotel guests

The partnership aims to improve guest experience and drive property revenue by increasing access to hotel services and amenities.

Intelity and Guest Tek Announce Partnership for Delivering Comprehensive, Fully Transactional Hotel Guest Services Via In-Room Interactive Televisions

Intelity’s ICE (Interactive Customer Experience), coupled with Guest Tek’s OneView IPTV and HDTV Media services will enable this innovative offering. The blending of these two technologies will allow hotel guests to order in room dining, make restaurant reservations, request wake-up calls, make spa reservations, request housekeeping or maintenance services, even check airline schedules and check in for flights using the remote and the television in their guest rooms.

Wyndham Worldwide taps Intelity To Enhance Guest Technology Experience

Wyndham Worldwide and Intelity will deploy an innovative and interactive guest web experience, Wyndham Connect, exclusively across all Wyndham Hotel Group brands in North America and provide the Hotel Group with access to its Interactive Customer Experience (ICE) suite of products.

At your service: Intelity Solutions of Orlando creates in-room concierge system.

With the flick of a finger, guests at the Westin Imagine can order room service, request their car from the valet, or make reservations at local restaurants.

Intelity’s Efficient Guest Services Echoed in Golden-Globe Nominated Flick

With today’s demand for instant gratification, travelers are daunted by the inefficiency of traveling as seen in the trials and tribulations of a constant business traveler like “Up in the Air’s,” Ryan Bingham, portrayed by George Clooney.

Hottest Travel Technology for 2010

Having gained intense momentum in its beta testing, ICE is poised to bring travel tranquility to a whole new generation of consumers.

Independent Boston hotel brings CRM to guest room utilizing touch screens

Independent hotels by nature obviously have a certain level of unpredictability for guests, especially in comparison to the widespread, standard-bearing chain hotels that dominate the U.S. lodging landscape.

Intelity’s Interactive Customer Experience is now available on Guest Mobile Device.

With our introduction of ICE Mobile, guests gain all the hotel benefits and services whether in their room, at play or anywhere they choose as a registered hotel guest.