Press
The Kimberly Hotel is first in New York to unveil ICE Touch in Guest Rooms & Suites.
The Kimberly – July 28, 2010The Kimberly Hotel, New York City’s premier European-style boutique hotel, announced it will now offer Intelity’s ICE Touch (Interactive Customer Experience) screen systems in all guest rooms and suites. With the touch of a finger, guests have access to everything they want, when they want it, including in-room dining, spa services, flight status, express checkout, and more.
Morgans Hotel Group Launches Intelity’s ICE via iPads in all guest rooms at the Royalton New York
Market Watch – July 20, 2010Morgans Hotel Group Co., the original boutique hotel company, announces its plans to launch a new virtual concierge program, a digital supplement to its renowned "GEM" (guest engagement manager) services. This initiative utilizes Intelity's ICE (Interactive Customer Experience), via iPads, which will be available in all guest rooms at the Royalton.
World’s largest J.W. Marriott gets ICE | TV and ICE | Mobile
Hotel Interactive – June 23, 2010Guests of the new JW Marriott will be delighted by interactive guest experiences on their in-room HD televisions, made possible through a partnership between Guest-tek and Intelity.
Wyndham Worldwide taps Intelity To Enhance Guest Technology Experience
Wyndham Worldwide – June 17, 2010Wyndham Worldwide and Intelity will deploy an innovative and interactive guest web experience, Wyndham Connect, exclusively across all Wyndham Hotel Group brands in North America and provide the Hotel Group with access to its Interactive Customer Experience (ICE) suite of products.
The Plaza, New York City, Now Offers iPads in All Guest Rooms with Virtual Concierge
The Plaza – June 23, 2010The landmark hotel on Central Park South is partnering with Orlando-based Intelity to become the first hotel in the world to provide guests services and amenities using iPads and Intelity’s ICE (Interactive Customer Solution) software solution.
NCR and Intelity team to expand multi-channel self-service convenience to hotel guests
Intelity – June 22, 2010The partnership aims to improve guest experience and drive property revenue by increasing access to hotel services and amenities.
Intelity and Guest Tek Announce Partnership for Delivering Comprehensive, Fully Transactional Hotel Guest Services Via In-Room Interactive Televisions
Intelity – June 21, 2010Intelity’s ICE (Interactive Customer Experience), coupled with Guest Tek’s OneView IPTV and HDTV Media services will enable this innovative offering. The blending of these two technologies will allow hotel guests to order in room dining, make restaurant reservations, request wake-up calls, make spa reservations, request housekeeping or maintenance services, even check airline schedules and check in for flights using the remote and the television in their guest rooms.
The Roosevelt Hotel in NYC to offer ICE Mobile guest-service functionality
Hotel Network - May 14th 2010The Roosevelt Hotel, NYC, is proud to be the first hospitality establishment in the Northeast and the only in New York City to offer ICE Mobile, the latest phase of guest service functionality unveiled by Intelity’s Interactive Customer Experience (ICE).
Intelity’s ICE Offers Real-Time Solutions to Generation Y Travelers
Hotel Online - Apr. 12th 2010Known as Millennial’s or Echo Boomers, the popular Generation Y travelers have made their mark in today’s fast paced lifestyle and have come to demand above par performance in all facets of daily interaction, most notably, technological advances.
Intelity’s ICE Wins at Hotel Technology Next Generation Event
Hotel Online - Mar. 8th 2010Intelity Interactive Customer Experience (ICE) claimed the 2009 Most Innovative Hospitality Technology Runner-up title at this year’s Hotel Technology Next Generation (HTNG), a global trade association that fosters cutting-edge technology development, conference in Orlando, March 1-3. ICE was the highest placing guest service technology in the Innovation of The Year category.
Making ‘Apps’ Part of Guest Services
Lodging Magazine - Feb. 15th 2010Hotels in New York, Boston, and Annapolis debut new mobile technology. Mobile technology has made great strides in the hotel industry over the last year. For many hotels, the rise in mobile users and “apps” has offered a new opportunity to better is guest services.
5 Guest Room Tech Trends
Hospitality Technology - Feb. 11th 2010Twenty years ago, technology wasn't something that controlled our lives. Sure, cars got us from point A to point B and portable tape decks were great for listening to tunes while jogging, but people did not rely on cutting-edge technology.
At your service: Intelity Solutions of Orlando creates in-room concierge system.
Orlando Sentinel - Feb. 10th 2010With the flick of a finger, guests at the Westin Imagine can order room service, request their car from the valet, or make reservations at local restaurants.
Technology drives on-property spend
Hotelworld Network - Jan. 28th 2010National Report–When the Internet revolutionized how guests research travel plans and book rooms, the industry was slow to adapt. The door was left open for online travel agents to make their mark.
Intelity To be First in Hospitality iPad Revolution With ICE Canvas
Hotel Online - Jan. 28th 2010The wait it over for consumers and the hospitality industry alike, Apple’s iPad tablet has been formally introduced to the world.
An On-demand Revolution
Hotel Interactive - Jan. 25th 2010Meet guests' needs -- but also your own -- with Intelity's all-in-one property management system.
Intelity Creates Affordable ICE Mobile iPhone Application For Hotels
Intelity - Jan. 18th 2010ICE Mobile adds an exclusive and highly affordable layer to the already existing components of ICE by providing a customized application that transcends conventional informational tools to include full interactivity with all key areas of operation on and off the property.
Intelity’s Efficient Guest Services Echoed in Golden-Globe Nominated Flick
Intelity - Dec. 17th 2009With today’s demand for instant gratification, travelers are daunted by the inefficiency of traveling as seen in the trials and tribulations of a constant business traveler like “Up in the Air’s,” Ryan Bingham, portrayed by George Clooney.
Intelity Utilizes Windows 7 to Provide Enhanced Virtual Concierge Services at the Guests’ Fingertips
Intelity - Dec. 8th 2009Intelity today announced the availability of its Interactive Customer Experience (ICE) running on Windows 7 and utilizing its touch capabilities to enhance the guest experience.
Hottest Travel Technology for 2010
Intelity - Dec. 1st 2009Having gained intense momentum in its beta testing, ICE is poised to bring travel tranquility to a whole new generation of consumers.
Looking to the Future, Hotels Employ a 'Digital Concierge'
Hospitality Design - Nov 5th 2009As digital technology becomes further integrated into hotel design and guest experience, an increasing number of hoteliers are tapping a "digital concierge" to fulfill guest requests.
Tech-based Companies Step It up in Turbulent Times
ARDA - Nov 4th 2009For some in the shared ownership industry, the economic crisis has been a time to pull back and ride out the storm. For others this is a time to advance new ideas that challenge old paradigms...
Intelity’s ICE Mobile Coming to the App Store & App World
Hsyndicate - Nov 2nd 2009Intelity's Interactive Customer Experience(ICE), an innovative guest service solution and back-end monitoring system, has launched its latest phase of interactive development with ICE Mobile.
Independent Boston hotel brings CRM to guest room utilizing touch screens
Hotel Business Magazine - Oct 21st 2009Independent hotels by nature obviously have a certain level of unpredictability for guests, especially in comparison to the widespread, standard-bearing chain hotels that dominate the U.S. lodging landscape.
Fort Myers Beach resort offers service with a touch
News-Press.com - Oct 15th 2009Hotel living just got a little bit easier for guests of one Fort Myers Beach resort. On Monday, DiamondHead Beach Resort began offering a touch-screen concierge service to guests in each of its 120 rooms.
Intelity Offers ICE in Software-Only Connect Version
Hospitality.net - Oct 12th 2009Hoteliers now have access to the features of ICE Touch at a fraction of the cost. Intelity's Interactive Customer ExperienceÔ (ICE) is now available in a software-only package know as ICE Connect. The new Connect version makes it possible for more properties to feature the customer service and back-end monitoring of ICE through current in-room workstations and personal laptops of guests.
ICE Is Next Step In Virtual Concierge
Hotels Magazine - Oct 1st 2009Orlando-based Intelity has launched a product that piggybacks on the concept of in-room computing and virtual concierge but which also gives hoteliers an in-depth view of sales trends and on-site marketing successes.
ICE In-room Solution Offers Meeting Planners Endless Options
Hospitality.net - Sept 30th 2009Hoteliers now have a competitive advantage in the meetings industry through the guest service, communication and tracking options available in Intelity's Interactive Customer Experience™ (ICE).
A Success Story with Intelity's ICE at Historic Eliot Hotel in Boston
FOX Business - September 17th 2009After two months and more than 50,000 touches, Intelity's Interactive Customer Experience(TM)(ICE), an innovative in-room solution and back-end monitoring system, has proven to be a success story at the Eliot Hotel in Boston.
Intelity Expands Functionality of ICE In-Room and PMS System to Include VOD
Hospitality Tech - September 9th 2009The age of fee-based Video on Demand has passed and now the industry is searching for an economical alternative. Intelity, an interactive hospitality technology innovator, introduces a cutting-edge Video on Demand (VOD) feature as part of the company's Interactive Customer Experience™ (ICE), a revolutionary in-room solution and property management system.
Intelligent concierge boosts efficiencies
Ventures - September 1st 2009When staying in a timeshare property guests very often only have contact with the resort’s management at check-in. But a new concierge product has been designed to revolutionise the way resorts relate to guests.
Resorts and Hotels Across Florida Embrace Intelity's ICE
Forbes - August 27th 2009Hotels and resorts throughout Florida are welcoming Intelity's Interactive Customer Experience(TM) (ICE) with open arms. From Tallahassee's newest downtown boutique hotel, Hotel Duval, to Ft. Myer's all-suite resort with a breathtaking Gulf of Mexico view, DiamondHead Beach Resort, luxury properties from north to south are offering guests the latest in customer service technology.
Westin Property Taps In-Room Concierge to Maximize Guest Service and Track Hotel Activity
Hospitality Tech - August 26th 2009The Westin Imagine Hotel Orlando proudly welcomes the latest in-room guest service technology from Intelity, an interactive hospitality technology innovator. The Interactive Customer Experience (ICE) is a revolutionary in-room solution and backend monitoring system.
Westin Imagine Hotel in Orlando Opens Its Doors to Intelity's ICE
Hotel Online - August 25th 2009The Westin Imagine Hotel Orlando proudly welcomes the latest in-room guest service technology from Intelity, an interactive hospitality technology innovator. The Interactive Customer Experience(TM) (ICE) is a revolutionary in-room solution and backend monitoring system.
Intelity Partners With MTech to Improve Guest Services for Customers
Hotel Online - August 19th 2009Orlando-based Intelity, a leading provider of interactive guest self-service tools for the hospitality industry, has partnered with MTech, the hotel industry’s premier provider of Internet-enabled, enterprise-level quality and customer-relationship management applications, to provide a true “best of breed” in room guest self service tool.
Intelity's ICE Offers Hoteliers Added Revenue Stream
Hotels Magazine- August 12th 2009Hoteliers now have access to an additional revenue stream through more than 60 national strategic partnerships with the Interactive Customer Experience™ (ICE) from Intelity, an innovator in hospitality technology.
Intelity Introduces A New Revenue Finding Technology For Hoteliers
Hospitality Net - July 29th 2009As hoteliers around the globe look for new ways to bring in additional revenue and enhance the overall guest experience (both increasingly important in today's economy), Intelity, an innovator in hospitality technology, presents a perfect solution.
Eliot Hotel Taps In-Room Concierge to Uncover Additional Revenue Prospects
Nextgen Self Service - July 22nd 2009With several guest products available, the management team considered the options, most of which come with a high price tag and without the complete solution that The Eliot Hotel desired or needed.
Intelity's ICE is Welcomed into Boutique Hotels Throughout the U.S.
Hospitality Upgrade - July 13th 2009Intelity, an interactive hospitality technology innovator, announces today the continuation of its international rollout with the integration of its Interactive Customer Experience™(ICE) into two boutique hotels.
Hacienda Tres Ríos Welcomes Intelity’s ICE Into Guest Suites
American Hotel & Lodging Association - June 29th 2009Intelity, an innovator of interactive hospitality technology, announces the continuation of its international rollout today with the addition of its newest customer, Hacienda Tres Ríos, a 273 suite resort at the forefront of environmental development and host to this year’s World Travel Awards.
Crestron and Intelity Partner on Industry-Changing Hospitality Solution
Crestron - June 22nd 2009Crestron Electronics, the world leader of advanced enterprise control solutions, and Intelity, a leading innovator of interactive hospitality technology, have joined efforts to deliver the only complete, fully integrated hospitality solution.
Intelity and Crestron Announce International Hospitality Technology Partnershipe
Hotels Magazine - June 17th 2009Intelity, an interactive hospitality technology company, announces today a partnership with Crestron, the leading manufacturer for advanced control and automation systems.
Intelity Nationally Unveils ICE, the Hotelier's Solution to Increasing Revenue and Decreasing Expenses While Maintaining Service
AOL Money & Finance - June 15th 2009In today's tough economy, hoteliers throughout the U.S. are feeling pressure to increase revenue and decrease expenditures while still maintaining excellent guest satisfaction.
How Can I Help You?
Welcome Magazine - June 1st 2009Investments in online concierge services coupled with a comprehensive property management system can improve guest services, bring in new revenue streams, and improve operations.
Intelity’s Interactive Customer Experience is now available on Guest Mobile Device.
PRLog - May 13th 2009With our introduction of ICE Mobile, guests gain all the hotel benefits and services whether in their room, at play or anywhere they choose as a registered hotel guest.
Going Green - Intelity's ICE - the world's most advanced in-room virtual concierge and back end monitoring system
EcoGreenHotel - May. 5th 2009Want to offer your guests an impressive and easy way to check out, access valet and room service, and make spa or restaurant reservations, all from a sleek touch screen installed in their guest rooms?
Intelity launches strategic partnership with iGoLogic Panel PC
Smart Money - Feb. 26th 2009Intelity has partnered with Fremont, Calif.-based company iGoLogic to offer the in-room, all-in-one integrated infrared touch-panel PC powered by the latest Intel(R) embedded Atom CPU technology.
Hotels Create New Revenue Streams with ICE by Intelity
Reuters - Jan. 30th 2009The 76,000 jobs lost within the hospitality industry in November alone* reflect how more than ever hoteliers are having to look for ways to increase revenue while reducing labor and cutting expenses.
Intelity's ICE the edge a timeshare needs to score sales conversions
Resort Trades Magazine - Jan. 30th 2009While timeshare and fractional developers across America complain about the lack of available financing, a wobbly economy and general financial uncertainty heading into 2009, one of the travel industry's better-kept secrets is that the timeshare and fractional side actually sees things looking up.
ICE Brings the Most Popular Consumer Technology to the Hospitality Arena
E-Hospitality - Dec. 18th 2008The hospitality industry is being ushered into the era of technology ubiquity with a new, revolutionary in-room concierge and back-end monitoring system that organizes, tracks and measures all hotel activity at the touch of a screen.
ICE touchscreen is in-room hotel concierge
Kiosk Marketplace - Dec. 15th 2008Intelity Corp. has developed a concierge program that allows hotel guests to arrange services through touchscreens installed in each guest room.
Mando TV Interview with David Adelson
Ask Mando - Dec. 3rd 2008David Adelson talks with Brian about Intelity and their new Interactive Customer Experience Solution (ICE).
Intelity Unveils Touch Screen In-Room Concierge & Monitoring System
Hotel Business Magazine - Nov. 11th 2008Intelity, an interactive hospitality technologies company, has created the Interactive Customer Experience Solution (ICE), which is an in-room concierge and back-end monitoring system that is designed to organize, track and measure all hotel activity with the touch of a button.
