Case Studies

The Inn at Penn began a major overhaul in redefining the guest experience by focusing heavily on socially and environmentally-friendly programs. At first, we sought technology that would allow us to engage guests via their in-room television. However, upon ... more

Four Seasons Hotel Los Angeles at Beverly Hills is the first Four Seasons in the world to offer Intelity's ICE Technology. As we always strive to offer cutting-edge technology for our guests, we recently partnered with Intelity to install their Interactive Customer Experience... more

We strive to continue to reinvent the guest experience and Intelity enables us to provide engaging technology and customized content to our savvy clientele. In addition to the benefits to guest experience, ICE provides direct communication with hotel management thereby... more

It's just groundbreaking. ICE improves our service. It improves our efficiency. And it improves our ability to deliver – and track – five-star hotel service in real time. That was the home run in this. To have it be fully integrated into our systems and to offer the guest such a range of capabilities. Because of the quality of graphic presentation on an iPad, we expect to cut... more

The city of Chicago attracts guests from around the world and we are proud to offer them an innovative way to access and... more